Tradellen is a chimney sweep answering service built for your season. When the first cold snap sets your phone ringing off the hook, Aria, your built-in 24/7 AI receptionist, answers every inspection and cleaning call, captures the fireplace type, books the visit and dispatches your tech — so the fall surge fills your calendar instead of your voicemail.
When the weather turns, the calls come all at once. Aria answers every one, books the inspection and keeps the fall surge from spilling into voicemail.
Every call is picked up instantly through the peak fall and winter weeks, so the surge fills your calendar instead of a voicemail box you can’t clear fast enough.
Aria gets the fireplace or flue type and why they’re calling — annual inspection, smoke smell, animal in the flue — so you can plan the visit and quote the right service.
The call becomes a scheduled inspection or cleaning before the cold hits, so you fill the calendar ahead of the rush instead of scrambling when everyone calls at once.
When a caller mentions a chimney fire, heavy creosote or a strong burning smell, Aria flags the call as urgent so it doesn’t sit behind routine bookings.
A full transcript and captured fields sit on every call, so nothing is lost across a hectic season and any team member can follow up.
The receptionist is built into every plan with no per-tech fees, so covering the seasonal spike doesn’t mean hiring a temp to answer phones.
If the fall rush makes or breaks your season, don’t let it hit voicemail.
The gap between a traditional answering service and Tradellen is the difference between a message slip and a scheduled inspection on your board.
| Tradellen (Aria) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Answers 24/7 | ✓ Instantly | Sometimes | ✗ |
| Handles a seasonal spike | ✓ No hold times | Overflows | ✗ |
| Books the inspection | ✓ Automatic | ✗ | ✗ |
| Dispatches to your board | ✓ Live | Callback later | Next morning |
| Runs your whole business too | ✓ Jobs, estimates, invoices | ✗ | ✗ |
See the real math in what a missed call actually costs a home-service business.
The same system that answers your calls runs your scheduling, dispatch, estimates, invoices and Stripe payments.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
Straight answers for sweeps weighing a 24/7 AI receptionist.
A chimney sweep answering service answers your calls so inspection and cleaning requests never hit voicemail, especially during the fall rush. Tradellen goes further than a message-taker: Aria, the built-in 24/7 AI receptionist, captures the fireplace type and reason, then books the visit and dispatches it to your board automatically.
Yes. Aria answers every call at once with no hold times or overflow, so a first-cold-snap surge fills your calendar instead of a voicemail box you can’t clear. You get the whole season’s demand without hiring a seasonal receptionist.
Yes. When a caller mentions a chimney fire, heavy creosote or a strong burning smell, Aria flags the call as urgent so it jumps ahead of routine bookings and gets a fast callback or dispatch.
Yes. Unlike a traditional message service, Aria creates a real scheduled inspection or cleaning with the customer, address and service type, then places it on your board so you can assign and route a tech.
A message-taker hands you a slip to call back, and during the rush that callback is often too late, the customer booked the next sweep. Tradellen answers instantly, books the inspection and dispatches, all inside the same system that runs your jobs and invoices.
The 24/7 AI receptionist is included in every Tradellen plan at no extra charge: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). No per-technician fees, no contracts and a 7-day free trial.