Aria answers after-hours calls, qualifies the lead, and books the slot — so the job lands on your calendar, not in voicemail.
The receptionist, the dispatch board and the closeout — all in one system.
Aria answers calls day or night, qualifies the lead and books the slot — at no extra cost.
No-heat and no-cool calls escalate to your on-call tech instantly instead of sitting in voicemail.
Present tiered options on site and convert an approved estimate into a scheduled job.
Every customer’s system, model, serial and warranty dates on file for the next visit.
Invoices and payments sync to QuickBooks so the books stay clean without double entry.
Live technician location on the dispatch map and automatic on-my-way ETA texts to customers.
One flat price, the AI receptionist built in, and HVAC tools that ship in the box.
| Tradellen | ServiceTitan | FieldEdge | |
|---|---|---|---|
| Starting price | From $69/mo flat | Per-tech / quote | Per-tech / quote |
| AI receptionist built in | ✓ Included | ✗ | ✗ |
| Vertical-specific features | ✓ Built-in | Limited | Limited |
| Setup fee | Onboarding included | Extra / quote | Extra / quote |
| Contract required | ✓ No | Often | Often |
| Free trial | ✓ 7 days | Varies | Varies |
Comparison is illustrative; competitor plans, pricing and features vary — check each vendor for current details.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts — cancel anytime.
Straight answers for HVAC contractors evaluating Tradellen.
Yes. Tradellen’s built-in 24/7 AI receptionist, Aria, answers inbound HVAC calls day or night, qualifies the caller, and books the appointment straight onto your dispatch board — so after-hours no-heat and no-cool calls become booked jobs instead of voicemails.
Emergency calls escalate to your on-call technician instantly instead of sitting in a voicemail box. Aria captures the problem and urgency, flags the call as priority, and puts it on the dispatch board so the right tech is sent fast.
Yes. Every customer’s system, model, serial number and warranty dates are kept on file, so your technician arrives knowing the equipment and its history before the next visit.
Yes. You can present tiered good/better/best options on site, and an approved estimate converts straight into a scheduled job without re-keying.
Yes. Invoices and payments sync to QuickBooks Online so your books stay clean without double entry.
Tradellen uses flat monthly pricing with no per-technician fees: Starter is $69/mo (teams up to 10), Growth is $149/mo (up to 50) and Pro is $299/mo (unlimited team size). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts and no setup fee.