Run calls, repair orders, fleet accounts, unit history, techs, approvals, parts, invoices, and follow-ups from one clean command center — built for diesel, truck, trailer, mobile and roadside repair.
The call, the repair order, the approval, the parts, the invoice and the follow-up — one clean system your whole shop can actually use.
Breakdown calls get answered 24/7, captured with location, unit and urgency, and land as a repair order — not a voicemail.
Complaint, cause and correction on every RO — with status from New Request through Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid.
Every fleet customer with its trucks, trailers and equipment on file — VIN, plate, mileage, engine hours and the full service history per unit.
See instantly which ROs are stuck waiting on customer approval, which parts are ordered or backordered, and what's ready to roll.
PM reminders by date, mileage or engine hours per unit — DOT inspections and services stop slipping through the cracks.
Turn a finished RO into an invoice in one click, sync to QuickBooks, and let automated follow-ups chase the money for you.
If your day is fleets, units, breakdowns and repair orders — this was built for you.
Generic CRMs know customers and deals. Your shop runs on fleets, units, approvals and parts — so that's what Tradellen tracks.
| Tradellen | Generic CRM | Paper & spreadsheets | |
|---|---|---|---|
| Fleet accounts with linked units | ✓ Built in | Custom fields, maybe | ✗ |
| Repair orders with approval + parts status | ✓ Built in | ✗ | Whiteboard |
| Unit history (VIN, mileage, services) | ✓ Per unit | ✗ | Folders |
| 24/7 breakdown call capture | ✓ AI receptionist included | ✗ | Missed calls |
| Preventive maintenance reminders | ✓ Date, miles or hours | ✗ | Memory |
| Invoicing, payments & follow-ups | ✓ One click from the RO | Separate tools | End-of-week pile |
Every shop is different — try it free on your own repair orders and see if it fits how you work.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts — cancel anytime.
Straight answers for truck and trailer repair shops evaluating Tradellen.
Yes. Tradellen is built around real repair orders — complaint, cause and correction — moving through New Request, Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid, and every RO ties back to the fleet account it belongs to.
Yes. Every fleet account holds its trucks, trailers and equipment as individual units, each with VIN, plate, mileage, engine hours and the full service history on file.
Yes. Breakdown calls are captured with location, unit and urgency and land as a roadside repair order instead of a voicemail — built for mobile, roadside and after-hours truck and trailer repair.
Yes. You can see which repair orders are waiting on customer approval and which parts are ordered or backordered, and set preventive maintenance reminders by date, mileage or engine hours per unit so DOT inspections and PM services do not slip.
Yes. Aria, the built-in 24/7 AI receptionist, answers inbound and after-hours calls, captures the caller, unit and problem, and turns a breakdown call into a repair order on your command board.
Tradellen uses flat monthly pricing with no per-technician fees: Starter is $69/mo (teams up to 10), Growth is $149/mo (up to 50) and Pro is $299/mo (unlimited team size). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts and no setup fee.