Fullbay is a well-known name in diesel shop management. See how Tradellen runs the repair orders, unit history and parts a truck shop needs, and adds a built-in 24/7 AI receptionist, simpler setup and flat pricing, so you spend less time on tools and never miss a breakdown call.
Both run the diesel-shop essentials. The difference is what Tradellen builds in: a 24/7 AI receptionist that answers and books your calls, plus flat, per-shop pricing.
| Tradellen | Fullbay | |
|---|---|---|
| Repair orders (C/C/C + status) | ✓ Built in | ✓ |
| Unit & VIN history | ✓ Per unit | ✓ |
| Parts & approvals | ✓ | ✓ |
| Invoicing & card payments | ✓ From the RO | ✓ |
| Built-in 24/7 AI receptionist | ✓ Aria, included | Not a built-in phone receptionist |
| Roadside call → repair order | ✓ Automatic | Check current plans |
| Pricing model | Flat, from $69/mo | Check their site |
| Free trial | ✓ 7 days | Check their site |
| Best fit | Shops that want simple + a receptionist | Shops wanting a diesel-specific suite |
Comparison is illustrative and based on publicly available information; Fullbay’s plans, pricing and features change and vary by shop. Check their site for current details. Tradellen is not affiliated with Fullbay.
The diesel-shop essentials, with a 24/7 AI receptionist built in and one flat price.
Aria answers breakdown and after-hours calls 24/7, captures the unit and location, and opens a roadside repair order. It’s included, not a separate add-on or a third-party service.
Guided setup and migration are included, so your team is running repair orders and answering calls quickly, without a long, heavy rollout.
One flat price per shop with no per-technician fees, so the bill doesn’t climb every time you add a tech, and the savings stay in the business.
One system from the first breakdown call to the paid invoice.
Answers, qualifies and captures breakdown calls day, night, weekends and holidays, and turns them into repair orders.
Complaint, cause and correction with status from New Request through Paid, so nothing stalls unnoticed.
Every truck and trailer on file with VIN, mileage, engine hours and full service history under its fleet account.
See what’s ordered, received or backordered and which ROs are waiting on a customer sign-off.
Turn a finished RO into an invoice in a click, take card payment and sync to QuickBooks.
PM reminders by date, mileage or engine hours per unit, so DOT inspections and services don’t slip.
What you gain the day you switch.
Straight answers for diesel and truck shops comparing the two.
Yes. Tradellen runs the core work a diesel shop needs, repair orders, unit and VIN history, technicians, parts status, approvals and invoicing, and adds a built-in 24/7 AI receptionist and flat pricing. It’s aimed at shops that want a simpler system that also answers the phone.
A 24/7 AI receptionist is built in, not bolted on. Aria answers breakdown and after-hours calls, captures the unit and location, and opens a roadside repair order, so the jobs other shops lose to voicemail land on your board. Add simple setup and flat, per-shop pricing and you get an all-in-one that’s fast to adopt.
Yes. Repair orders carry complaint, cause and correction and move through New Request, Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid. Every truck and trailer is a unit with VIN, mileage, engine hours and full service history under its fleet account.
Flat monthly pricing with no per-technician fees: Starter $69/mo (up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts or setup fee.
Most shops are up and running quickly with guided setup and migration help included on every plan, so you’re running repair orders and answering calls without a long, drawn-out rollout.
See the truck & trailer repair software overview, or the focused pages for diesel repair shop software and the 24/7 answering service.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.