Tradellen is diesel repair shop software built around the way your bays actually run: real repair orders with complaint, cause and correction, VIN and unit history, technician assignments, live parts status, customer approvals and one-click invoicing, with a 24/7 AI receptionist answering the phone.
Stop stitching together a whiteboard, a parts binder and a separate invoicing tool. Diesel repair shop software should hold the whole job in one place.
Complaint, cause and correction on every RO, moving through New Request, Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid.
Every tractor and trailer on file with VIN, plate, mileage, engine hours and the full service history, so the next visit starts informed.
Assign work to techs and track it on the board, so the shop knows who has what and where every job stands.
See which parts are ordered, received or backordered on each RO, and stop jobs from quietly stalling on a missing part.
Know instantly which repair orders are waiting on a customer sign-off, so approvals stop sitting for days.
Turn a finished RO into an invoice in a click, take card payment, sync to QuickBooks and let automated follow-ups chase the balance.
The phone call, the repair order, the parts, the approval, the invoice and the follow-up, all connected.
Generic tools know customers and deals. Your shop runs on units, VINs, parts and approvals, so that’s what Tradellen tracks.
| Tradellen | Generic CRM | Paper & spreadsheets | |
|---|---|---|---|
| Repair orders (C/C/C + status) | ✓ Built in | ✗ | Whiteboard |
| Unit & VIN history | ✓ Per unit | Custom fields | Folders |
| Parts status on the RO | ✓ Live | ✗ | Binder |
| Approval tracking | ✓ Built in | ✗ | Phone tag |
| 24/7 call answering | ✓ AI receptionist | ✗ | Missed calls |
Prefer the incumbent comparison? See Tradellen vs Fullbay.
Repair orders are just the start. The same system answers your phone and bills your fleets.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
Straight answers for diesel and truck shops evaluating Tradellen.
Diesel repair shop software runs the work your shop actually does: repair orders with complaint, cause and correction, unit and VIN history, technician assignments, parts status, customer approvals and invoicing. Tradellen ties all of it to the fleet account and adds a 24/7 AI receptionist so calls never slip.
Yes. Every RO moves through New Request, Diagnosing, Waiting Approval, Waiting Parts, In Repair, Ready, Invoiced and Paid, so you always know exactly what is stuck, what is rolling and what is ready to bill.
Yes. Every truck, tractor and trailer is a unit under its fleet account with VIN, plate, mileage, engine hours and full service history on file, so the next visit starts with everything the tech needs.
Yes. You can see at a glance which repair orders are waiting on a customer approval and which parts are ordered, received or backordered, so nothing quietly stalls in the shop.
Yes. Repair orders are assigned to technicians and tracked on the board, so the shop knows who is on what and where each job stands without walking the bays.
Flat monthly pricing with no per-technician fees: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts or setup fee.