Aria handles after-hours emergencies, dispatches the right tech, and sends the customer an ETA — before you even wake up.
Answer, dispatch and update the customer — automatically, around the clock.
Aria answers burst-pipe and gas-smell calls instantly, any hour, and books or escalates them.
True emergencies escalate straight to the on-call tech so nothing waits until morning.
Customers get an automatic on-my-way text with a live ETA the moment a tech is en route.
Assign the right tech by skill, workload and drive time from one clear dispatch board.
Before/after photos on every job protect you and show the customer the work.
Non-emergency customers self-book a slot 24/7 that drops straight onto the dispatch board.
One flat price, the AI receptionist built in, and plumbing tools that ship in the box.
| Tradellen | Jobber | Housecall Pro | |
|---|---|---|---|
| Starting price | From $69/mo flat | Per-tech / quote | Per-tech / quote |
| AI receptionist built in | ✓ Included | ✗ | ✗ |
| Vertical-specific features | ✓ Built-in | Limited | Limited |
| Setup fee | Onboarding included | Extra / quote | Extra / quote |
| Contract required | ✓ No | Often | Often |
| Free trial | ✓ 7 days | Varies | Varies |
Comparison is illustrative; competitor plans, pricing and features vary — check each vendor for current details.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts — cancel anytime.
Straight answers for plumbing contractors evaluating Tradellen.
Yes. Aria, the built-in 24/7 AI receptionist, answers burst-pipe and gas-smell calls the moment they come in, any hour, and either books the job or escalates it — so a 2am emergency becomes a dispatched call instead of a missed voicemail.
True emergencies escalate straight to your on-call technician instead of waiting until morning. Aria captures the problem and urgency, flags the call, and routes it to the on-call tech so a flooding-basement call gets a fast response.
Yes. The moment a tech is dispatched and en route, the customer gets an automatic on-my-way text with a live ETA, so they know exactly when your plumber will arrive.
Yes. The dispatch board assigns work by skill, current workload and drive-time-aware dispatch, so the closest qualified plumber lands the job instead of whoever happens to answer.
Yes. Estimates, invoices and payments sync to QuickBooks Online, so your books stay current without double entry after every job.
Tradellen uses flat monthly pricing with no per-technician fees: Starter is $69/mo (teams up to 10), Growth is $149/mo (up to 50) and Pro is $299/mo (unlimited team size). Every plan includes the 24/7 AI receptionist and a 7-day free trial, with no contracts and no setup fee.