Electrician Answering Service
Tradellen is an electrician answering service that actually books the job. Aria, your built-in 24/7 AI receptionist, answers the “there’s a burning smell at the panel” call, flags the safety urgency, captures the address and problem, opens a job and dispatches your electrician — day, night, weekends and holidays.
An electrician answering service that triages the hazard and books the job
A burning smell or a sparking outlet is a safety call you cannot afford to miss. Aria answers on the first ring, flags the urgency and gets an electrician moving.
Answers 24/7
Every inbound and after-hours call is picked up instantly, so the 2 AM “something’s sparking” call becomes a dispatched job instead of a voicemail nobody hears until morning.
Triages the hazard
Aria recognizes urgent language — burning smell, sparks, no power, exposed wire — and flags the call as a safety priority so it jumps to the top of your board.
Captures the problem
The address, the symptom and what the customer is seeing are captured in structured fields, so your electrician rolls knowing whether it’s a tripped breaker or a real emergency.
Dispatches your electrician
New jobs land on the live board so you can assign the on-call electrician, route the visit and send an on-the-way text with an ETA.
Logs every call
A full transcript and captured fields sit on every call, so nothing is lost and your team can follow up without re-asking a stressed homeowner.
Included, not an add-on
The receptionist is built into every plan with no per-electrician fees, so 24/7 coverage doesn’t cost you an after-hours answering contract.
Built for electricians who can’t send a hazard call to voicemail
If the 2 AM burning-smell call is both an emergency and a job, this is for you.
Message-takers hand you a callback. Aria hands you a triaged, booked job.
The gap between a traditional answering service and Tradellen is the difference between a message slip and a dispatched safety call.
| Tradellen (Aria) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Answers 24/7 | ✓ Instantly | Sometimes | ✗ |
| Flags a safety hazard | ✓ Triaged | Free-text note | ✗ |
| Books the job | ✓ Automatic | ✗ | ✗ |
| Dispatches to your board | ✓ Live | Callback later | Next morning |
| Runs your whole shop too | ✓ Jobs, estimates, invoices | ✗ | ✗ |
See the real math in what a missed call actually costs a home-service business.
More than a phone line, it’s your whole electrical business
The same system that answers your calls runs your scheduling, dispatch, estimates, invoices and Stripe payments.
One flat price. No per-tech fees.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
- Teams of up to 10
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- Teams of up to 50
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- No team size limit
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
Electrician answering service questions, answered
Straight answers for electrical contractors weighing a 24/7 AI receptionist.
What is an electrician answering service?
An electrician answering service answers your inbound and after-hours calls so a power-out or burning-smell job never hits voicemail. Tradellen goes further than a message-taker: Aria, the built-in 24/7 AI receptionist, triages the hazard, captures the address and problem, then books the job and dispatches it to your board automatically.
Can Aria tell an emergency from a routine call?
Yes. Aria listens for urgent language, burning smell, sparks, no power, exposed wiring, and flags those calls as a safety priority so they move to the top of your board, while routine requests are scheduled normally.
Does it answer calls at night and on weekends?
Yes. Aria answers around the clock, including nights, weekends and holidays. When a homeowner calls at 2 AM about a sparking outlet, Aria captures the details and dispatches instead of leaving a message you find hours later.
Can the answering service book and dispatch the electrician?
Yes. Unlike a traditional message service, Aria creates a real job with the customer, address and problem, then places it on your dispatch board so you can assign your on-call electrician and send an ETA text.
How is this different from a call center that just takes messages?
A message-taker hands you a slip to call back, and by then the homeowner has often called the next electrician. Tradellen answers instantly, triages the hazard, books the visit and dispatches, all inside the same system that runs your jobs, estimates and invoices.
How much does the electrician answering service cost?
The 24/7 AI receptionist is included in every Tradellen plan at no extra charge: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). No per-technician fees, no contracts and a 7-day free trial.