Tradellen is a septic answering service that actually books the job. Aria, your built-in 24/7 AI receptionist, answers backup and overflow calls, captures the customer, address and problem, books the pump-out and dispatches your truck, day, night, weekends and holidays.
A septic backup is a health hazard, it can’t go to voicemail and it can’t wait until morning. Aria answers on the first ring, qualifies the emergency and gets a truck rolling before it gets worse.
Every inbound and after-hours call is picked up on the first ring, so nights, weekends and the septic busy season stop leaking jobs to voicemail and to the shop down the road.
Aria gets the address, whether it is backing up inside or overflowing outside, the system type and how bad it is, so your truck arrives ready to pump.
The call becomes a job tied to the customer record, with the problem, address and priority written down, not a sticky note that gets lost by morning.
New jobs land on the live schedule so you can assign a pump truck, set the window and send the customer an on-the-way text without lifting a finger.
Full transcript and captured fields on every call, so nothing is lost and anyone on the team can pick up the follow-up right where Aria left off.
The receptionist is built into every plan with no per-seat fees, so answering the phone around the clock doesn’t cost you a full-time hire.
If a missed 3 AM backup call is a lost job and a customer left with sewage in the house, this is for you.
With sewage backing into a basement, the gap between a message slip and a dispatched truck is the difference between the job and a health hazard the next hauler handles.
| Tradellen (Aria) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Answers 24/7 | ✓ Instantly | Sometimes | ✗ |
| Captures address & problem | ✓ Structured | Free-text note | ✗ |
| Books the pump-out | ✓ Automatic | ✗ | ✗ |
| Dispatches to your crew | ✓ Live | Callback later | Next morning |
| Runs your whole business too | ✓ Jobs, invoices, payments | ✗ | ✗ |
See the real math in what a missed call costs a service business.
The same system that answers your calls runs your scheduling, dispatch, invoices, payments and follow-ups.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
Straight answers for septic companies weighing a 24/7 AI receptionist.
A septic answering service answers your inbound and after-hours calls so backup and overflow jobs never hit voicemail. Tradellen goes further than a message-taker: Aria, the built-in 24/7 AI receptionist, captures the caller, the address and the problem, then books the pump-out and dispatches your truck automatically.
Yes. Aria answers around the clock, including nights, weekends and holidays. When a homeowner calls at 3 AM with sewage backing into the basement, Aria captures the address, the severity and the system details and turns it into an emergency job instead of a missed call you find in the morning.
Yes. Aria asks whether it is backing up inside, overflowing in the yard or just a scheduled cleaning, and flags true health-hazard emergencies as high priority while booking routine pump-outs and inspections into your normal schedule.
Aria is built to sound natural, ask the right septic questions and stay calm with a homeowner dealing with a mess. Every call is logged with a transcript and captured details, so your team can follow up fast and personally.
A message-taker hands you a slip to call back, and with a backup spreading the homeowner has already called the next hauler. Tradellen answers instantly, books the pump-out and dispatches, all inside the same system that runs your scheduling, invoices and payments.
The 24/7 AI receptionist is included in every Tradellen plan at no extra charge: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). No per-technician fees, no contracts and a 7-day free trial.