Pest Control Answering Service
Tradellen is a pest control answering service that actually books the job. Aria, your built-in 24/7 AI receptionist, answers roach, bedbug and wasp calls, captures the customer, address and pest, books the visit and dispatches your tech, handling a sensitive call with the discretion and speed customers expect.
A pest control answering service that books the visit, not just the message
Infestations are urgent and personal, customers want a fast slot and a little discretion. Aria answers on the first ring, handles the call calmly and books the treatment before they try the next company.
Answers 24/7
Every inbound and after-hours call is picked up on the first ring, so nights, weekends and the season busy season stop leaking jobs to voicemail and to the shop down the road.
Captures the details that matter
Aria gets the address, which pest it is, how severe it is and any access notes, quietly and without making the customer repeat an embarrassing problem twice.
Opens a real visit
The call becomes a visit tied to the customer record, with the problem, address and priority written down, not a sticky note that gets lost by morning.
Dispatches your crew
New jobs land on the live schedule so you can assign a tech, set the window and send the customer an on-the-way text without lifting a finger.
Logs every call
Full transcript and captured fields on every call, so nothing is lost and anyone on the team can pick up the follow-up right where Aria left off.
Included, not an add-on
The receptionist is built into every plan with no per-seat fees, so answering the phone around the clock doesn’t cost you a full-time hire.
Built for pest pros who can’t let an urgent call sit
If a bedbug or wasp call that goes to voicemail is a lost customer who felt ignored, this is for you.
Message-takers hand you a callback. Aria hands you a booked visit.
A customer who just found bedbugs will not wait for a callback, they will call the next company. The gap between a message slip and a booked treatment is the customer you keep.
| Tradellen (Aria) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Answers 24/7 | ✓ Instantly | Sometimes | ✗ |
| Captures pest & address | ✓ Structured | Free-text note | ✗ |
| Books the visit | ✓ Automatic | ✗ | ✗ |
| Dispatches to your crew | ✓ Live | Callback later | Next morning |
| Runs your whole business too | ✓ Jobs, invoices, payments | ✗ | ✗ |
See the real math in what a missed call costs a service business.
More than a phone line, it’s your whole pest control business
The same system that answers your calls runs your scheduling, recurring accounts, dispatch, invoices and follow-ups.
One flat price. No per-tech fees.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
- Teams of up to 10
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- Teams of up to 50
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
- No team size limit
- AI receptionist (Aria), 24/7 call answering
- Customer management & scheduling
- Dispatch board & job tracking
- Online booking page
- Estimates, invoices & payments
- Automated follow-ups
- Setup & migration included
Pest control answering service questions, answered
Straight answers for pest control companies weighing a 24/7 AI receptionist.
What is a pest control answering service?
A pest control answering service answers your inbound and after-hours calls so urgent infestation jobs never hit voicemail. Tradellen goes further than a message-taker: Aria, the built-in 24/7 AI receptionist, captures the caller, the address and the pest, then books the visit and dispatches your tech automatically.
Can Aria handle sensitive calls like bedbugs discreetly?
Yes. Aria is built to sound calm and matter-of-fact, so a customer embarrassed about bedbugs or roaches can describe the problem once, get booked and move on. The captured details stay on the private job record for your team, not broadcast to anyone.
Does it book the soonest available slot?
Yes. Aria checks your availability and books the next open window, flagging urgent jobs like wasps near a doorway or a severe infestation as high priority so they land at the front of the schedule instead of waiting for a callback.
Will I lose the personal touch with an AI receptionist?
Aria sounds natural and asks the right pest control questions. Every call is logged with a transcript and captured details, so your team can follow up personally and the customer never feels handed off to a machine that missed the point.
How is this different from a call center that just takes messages?
A message-taker hands you a slip to call back, and an anxious customer has already called the next company. Tradellen answers instantly, books the visit and dispatches, all inside the same system that runs your recurring accounts, invoices and payments.
How much does the pest control answering service cost?
The 24/7 AI receptionist is included in every Tradellen plan at no extra charge: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). No per-technician fees, no contracts and a 7-day free trial.