Tradellen is a tree service answering service that actually books the job. Aria, your built-in 24/7 AI receptionist, answers fallen-limb and storm-damage calls, captures the customer, address and hazard, books the job and dispatches your crew, and handles the whole rush at once when everyone calls after a storm.
Storm-damage and fallen-limb calls are safety emergencies, and they all spike at once. Aria answers every call in the rush, flags the dangerous ones and books the crew before the customer calls someone else.
Every inbound and after-hours call is picked up on the first ring, so nights, weekends and the storm busy season stop leaking jobs to voicemail and to the shop down the road.
Aria gets the address, what came down, whether it is on a structure, blocking a drive or near a power line, and how urgent it is, so your crew rolls with the right gear.
The call becomes a job tied to the customer record, with the problem, address and priority written down, not a sticky note that gets lost by morning.
New jobs land on the live schedule so you can assign a crew, set the window and send the customer an on-the-way text without lifting a finger.
Full transcript and captured fields on every call, so nothing is lost and anyone on the team can pick up the follow-up right where Aria left off.
The receptionist is built into every plan with no per-seat fees, so answering the phone around the clock doesn’t cost you a full-time hire.
If a windstorm means forty calls at once and the dangerous ones can’t wait, this is for you.
When a limb is on a roof near a live line, nobody waits for a callback. The gap between a message slip and a dispatched crew is the safety job you win instead of the one that got away.
| Tradellen (Aria) | Traditional answering service | Voicemail | |
|---|---|---|---|
| Answers 24/7 | ✓ Instantly | Sometimes | ✗ |
| Captures hazard & address | ✓ Structured | Free-text note | ✗ |
| Creates a booked job | ✓ Automatic | ✗ | ✗ |
| Dispatches to your crew | ✓ Live | Callback later | Next morning |
| Runs your whole business too | ✓ Jobs, invoices, payments | ✗ | ✗ |
See the real math in what a missed call costs a service business.
The same system that answers your calls runs your scheduling, dispatch, estimates, invoices and follow-ups.
Every plan includes the 24/7 AI receptionist, guided migration, and a 7-day free trial. No contracts, cancel anytime.
Straight answers for tree companies weighing a 24/7 AI receptionist.
A tree service answering service answers your inbound and after-hours calls so storm-damage and fallen-limb jobs never hit voicemail. Tradellen goes further than a message-taker: Aria, the built-in 24/7 AI receptionist, captures the caller, the address and the hazard, then books the job and dispatches your crew automatically.
Yes. That is where a plain answering service breaks down. Aria answers every call the instant it comes in, with no hold and no busy signal, so when forty homeowners call at once you book the work instead of losing half to voicemail and to the company that answered first.
Yes. Aria asks whether the tree or limb is on a house, blocking access or near a power line, and marks true safety hazards as high priority on your board so they get a crew first, while routine trimming and removals go into your normal schedule.
Aria sounds natural, asks the right tree service questions and stays calm with a homeowner who just had a tree come down. Every call is logged with a transcript and captured details, so your team can follow up fast and personally.
A message-taker hands you a slip to call back, and after a storm the homeowner has already booked the next crew. Tradellen answers instantly, books the job and dispatches, all inside the same system that runs your estimates, invoices and payments.
The 24/7 AI receptionist is included in every Tradellen plan at no extra charge: Starter $69/mo (teams up to 10), Growth $149/mo (up to 50) and Pro $299/mo (unlimited). No per-technician fees, no contracts and a 7-day free trial.